We can provide full refunds for faulty or defective products.
Please note that we cannot provide refunds or exchanges if the item is too large or too small as each item is printed to order.
To initiate a return for a faulty item:
- Use the contact form to request a refund stating your order number and the reason for return.
- Wait for the return email with return address details
- Put the item in secure wrapping and post accordingly
- You will receive your credit/refund within 7 days
- If you requested a replacement it will be dispatched as soon as we have received the return item.
For any questions regarding the Refund policy please contact us.